Privacy Policy

Trust and privacy are important to us at Making Headway, a division of Janet C. Martin Inc. We are committed to handling any personal information we receive from you in a fair and responsible manner and in compliance with our obligations under applicable privacy legislation. In order to inform you of our practices and policies regarding the collection, use and disclosure of your personal information, we have prepared and are providing you with this electronic copy of our Privacy Policy.

Making Headway considers any information which relates to an individual and which identifies that individual, such as your name, email address or telephone number, as personal information.

You can access Making Headway’s website without supplying us with any personal information. However, if you sign up for our newsletter or purchase a course, seminar or retreat, we will require you to provide personal information for the purposes described below.

The purposes for which Making Headway collects, uses and distributes your personal information are:

Communicating with you. We will follow up on bookings, inquiries, comments and other requests that you submit to us through our website. This may include communicating with you by email, or calling you by telephone.

Marketing and promotion. Your personal information may be used by Making Headway to send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you, where you have specifically agreed to this and in accordance with Canada’s anti-spam legislation (CASL), by email or similar technology (you can unsubscribe at any time if you no longer require marketing communications).

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Gathering statistics. Making Headway will compile statistics regarding the use of its website. We may collect information through our website by using cookies and clicktrails. All information collected by means of cookies or clicktrails will be anonymous, aggregated and only used to develop and track traffic patterns and the volume of use of our website.

We also use other web services provided by other companies to improve the experience for users of MakingHeadway.ca and to help us review how we improve our service for users.

The services we use are:

Making Headway uses third-party suppliers to collect and process personal information on our behalf. We require such third parties to handle personal information in accordance with our privacy policy.

All electronic transactions you make to or receive from us will be encrypted using SSL technology. MakingHeadway.ca processes credit card information through Bambora. We do not store credit card information directly on our servers. You can view Bambora's privacy policy here: https://www.bambora.com/en/ca/privacy-policy/

Please be aware that we may be required by law to disclose your personal information without your consent pursuant to judicial or other government requests, or to protect personal safety, the public, or our website.

If you have any questions or concerns regarding this policy, or would like to request a copy of the personal information we have in our possession about you, please send us an email at janet@makingheadway.ca. Please also do so if you consider your private information to be incorrect or wish to have it deleted, so that we may make any necessary changes.